General FAQ
WHERE ARE YOU LOCATED?
We are located in sunny Lisbon, Portugal, in Europe.
And we ship worldwide every Friday. :)
DELIVERY METHOD:
As delivery method, timing and fees vary from item to item, please refer to our individual product pages for any delivery specifics. Archivo reserves the right to ship all orders that qualify for free shipping with the most cost effective method at that time. All orders will be packed securely for safe travel however transit times may vary by carrier. We appreciate your understanding and thank you for your support of our business
Shipping Times & Prices
EUROPEAN UNION
1-3 weeks
| WEIGHT | PRICE |
| 0kg–0.5kg | €10.00 |
| 0.5kg–0.99kg | €15.00 |
| 0.99kg and up | €20.00 |
EUROPE (OUTSIDE EU)
1-4 weeks
| WEIGHT | PRICE |
| 0kg–0.5kg | €13.00 |
| 0.5kg–0.99kg | €19.00 |
| 0.99kg and up | €25.00 |
INTERNATIONAL
2-5 weeks
| WEIGHT | PRICE |
| 0kg–0.5kg | €25.00 |
| 0.5kg–0.99kg | €30.00 |
| 0.99kg and up | €40.00 |
If you are sending a parcel to an island, such as the Portuguese, Spanish, French, Greek, Italian or Caribbean Islands, play it safe and allow an extra couple of weeks or even months. Remote locations in Africa, India, China and the Middle East may also take a little longer.
Weather, Customs and other factors may delay your order. Please be patient during these hard times.
DO I HAVE TO PAY DUTIES AND CUSTOM TAXES?
DO I HAVE TO SIGN FOR MY ORDER?
FREE SHIPPING?
HOW LONG DOES IT TAKES TO SHIP?
Most in-stock orders ship on the Friday following date of purchase. Pending availability.
An order placed on a holiday or on weekends will begin processing the next business day and will be shipped next Friday. Orders ship from our studio in Lisbon, Portugal.