FREE SHIPPING FOR ORDERS OVER 150€

Info

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General FAQ

WHERE ARE YOU LOCATED?

We are located in sunny Lisbon, Portugal, in Europe.

And we ship worldwide every Friday. :)

DELIVERY METHOD:

As delivery method, timing and fees vary from item to item, please refer to our individual product pages for any delivery specifics. Archivo reserves the right to ship all orders that qualify for free shipping with the most cost effective method at that time. All orders will be packed securely for safe travel however transit times may vary by carrier. We appreciate your understanding and thank you for your support of our business

Shipping Times & Prices

 

EUROPEAN UNION

1-3 weeks 

WEIGHT  PRICE
0kg–0.5kg €10.00
0.5kg–0.99kg €15.00
0.99kg and up €20.00
ORDERS VALUED ON €150.00 AND UP HAVE FREE SHIPPING

 

 

 

 EUROPE (OUTSIDE EU)

1-4 weeks

WEIGHT  PRICE
0kg–0.5kg €13.00
0.5kg–0.99kg €19.00
0.99kg and up €25.00
ORDERS VALUED ON €150.00 AND UP HAVE FREE SHIPPING
 
 

INTERNATIONAL

2-5 weeks

WEIGHT  PRICE
0kg–0.5kg €25.00
0.5kg–0.99kg €30.00
0.99kg and up €40.00
ORDERS VALUED ON €150.00 AND UP HAVE FREE SHIPPING

 

If you are sending a parcel to an island, such as the Portuguese, Spanish, French, Greek, Italian or Caribbean Islands, play it safe and allow an extra couple of weeks or even months. Remote locations in Africa, India, China and the Middle East may also take a little longer. 

Weather, Customs and other factors may delay your order. Please be patient during these hard times. 

Some countries won't update the tracking number when they arrive at customs and unfortunately this is beyond our control, so please have this in mind when ordering.

 

DO I HAVE TO PAY DUTIES AND CUSTOM TAXES?

While we will happily ship worldwide, please be aware that international orders may be subject to customs or import duties once the order reaches its destination country. We do not cover the cost of import duties and taxes, so you will be responsible for these. As import duties and taxes vary from country to country, we recommend you contact your local customs office for more information before placing your order. All countries outside EU may be subjected to custom taxes and duties.
 

DO I HAVE TO SIGN FOR MY ORDER?

YES. For security purposes, all Registered deliveries require a signature. If you are not at the address provided upon delivery, please be aware that the courier company will take your order back and is probably going to be waiting for you to pick it up at your local postal station and later on return to us unclaimed. 

FREE SHIPPING?

OH YES! We offer free worldwide delivery on all orders above €150.
 

HOW LONG DOES IT TAKES TO SHIP?

Most in-stock orders ship on the Friday following date of purchase. Pending availability.

An order placed on a holiday or on weekends will begin processing the next business day and will be shipped next Friday. Orders ship from our studio in Lisbon, Portugal.